Privacy Policy 

At Resolut Group, accessible from https://www.resolutgroup.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Resolut Group and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@resolutgroup.com.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Resolut Group. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website and/or opting in to receive communications from Resolut Group, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the point we request your information.

If you contact us directly, we may receive additional information such as your name, email address, phone number, message content, attachments, and any other information you choose to provide.

When you register for an account, download content, complete forms, or engage with our surveys (including tools such as Qualtrics, Salesforce, SFMC), we may collect contact information such as your name, company name, address, email address, and telephone number.

Additionally, when you opt in to receive marketing or promotional communications, we may collect and store your consent preferences.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through our partners, including for customer service, updates, and marketing and promotional purposes
  • Send you emails and other communications based on your preferences
  • Manage and administer email campaigns through customer relationship management (CRM) and marketing automation platforms, including Salesforce Marketing Cloud or similar tools
  • Maintain records of consent and communication preferences
  • Find and prevent fraud

Log Files

Resolut Group follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Resolut Group uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Resolut Group.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Resolut, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Resolut has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

SMS opt-in or phone numbers for the purpose of SMS communications are not shared with any third party or affiliate company for marketing purposes.

We may use third-party tools and platforms, including CRM systems and marketing automation providers, to store, manage, and process your information. These providers are contractually obligated to protect your data and use it only for authorized purposes.

These platforms may include, but are not limited to:

  • Salesforce and Salesforce Marketing Cloud
  • Survey tools such as Qualtrics

Resolut Group’s Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information, including their practices and instructions on how to opt out of certain options.

You can choose to disable cookies through your individual browser settings. More detailed information about cookie management for specific web browsers can be found on the respective browser websites.

Your information may be transferred to and processed in locations outside your state or country, subject to appropriate safeguards and applicable data protection laws.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Resolut Group does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Resolut
Privacy Overview

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