OUR PROCESS

At Resolut, two things set us apart and drive every step of our work.

The Client First Experience

The Resolut Partner Experience means honesty, responsiveness, adaptability and proactive design for fewer surprises. With a single point of contact, rapid responses, and early discovery, we keep architects protected, owners informed, and projects moving forward without costly change-orders or delays.

Resolut Integrated intelligence

Resolut Integrated Intelligence pairs advanced tools and proprietary software with seasoned engineers to catch issues before they become problems. From lifecycle analysis to independent QA/QC, we integrate every system, so costs stay predictable, and design intent becomes reality.

The Process Behind Predictable Projects Starts With Our Integration On Day One

Our process is built to reduce risk, eliminate surprises, and protect design intent from start to finish. Guided by the Resolut Partner Experience and powered by Resolut Integrated Intelligence, it ensures every project moves forward with clarity, coordination, and confidence – no matter the scope or service line.

Discovery and analysis

The Alignment Phase

Get the important decisions right, early. Good engineering starts when we’re at the table from day one. By asking the right questions and surfacing risks early, we help architects and owners avoid costly change orders, reduce litigation risk, and move forward with confidence. Our role is to make everyone on the team look good by bringing clarity and creative solutions before momentum makes changes expensive.
Identify the right questions with the owner and design team. Establish critical success factors and clarify the “why” behind the project.
Collect the data and run the models needed to answer those questions, then walk through results together so decisions are informed, not assumed.

What We Provide

The Alignment Phase

Projects fall apart when ownership is fuzzy or decisions lag. At kick-off, we remove the uncertainty. By establishing clear roles, tools, and expectations up front, we eliminate scope gaps and confusion that lead to redesigns and added costs. For architects it means fewer surprises and stronger coordination; for owners it means peace of mind knowing the team is aligned from day one.

We bring in the right subject matter experts from the start so you have confidence every discipline is represented and ready.

One of our dedicated success manager ensures you always have a clear point of contact for questions, concerns, or roadblocks.

Before drawings even begin, we align our team internally so you see proactive communication instead of reactive problem solving.

What We Provide

The Precision Phase

Technology alone cannot guarantee a seamless design. Our disciplined coordination blends advanced tools with accountable engineers to catch conflicts early and resolve overlooked details. By drawing insights from all disciplines, we minimize RFIs and change orders while protecting design intent through construction.

The project is reviewed through weekly standups and three mandatory checks, ensuring ceilings align, equipment is coordinated, and small items are caught before they become big problems.
At key milestones, an independent third-party verifies code compliance and completeness so you can trust nothing slips through the cracks.

What We Provide

The Assurance Phase

Too often, engineers hand off drawings and disappear, leaving architects and contractors to wrestle with unanswered questions. We take the opposite approach. By staying engaged through site visits and maintaining clear response standards, we protect design intent and keep construction moving. Issues get solved before they turn into delays, giving contractors quick answers, architects confidence, and owners a project that stays on track.

We show up at critical construction milestones so you have the right people in the room to protect design intent and address issues before they escalate.

When you need answers, you get them fast. With set response standards and a customer success manager backing you up, you never wait in the dark for updates.

What We Provide

The Validation Phase

Handoffs do not end relationships. We stand behind our work by verifying that systems perform as designed, training owners to operate them with confidence, and staying available as needs evolve. For architects it means proof their design delivers; for owners it means a trusted partner long after ribbon cutting. 

After turnover, we confirm the building is performing as designed and train your team so they can operate systems with confidence.

Even after ribbon cutting, you have continued access to our engineers and client success team, ensuring your building evolves with you instead of leaving you on your own.

What We Provide

Common Questions About Our Process

Frequently Asked Question

Every project is unique, but many of the questions we hear from architects and owners are the same. This section helps clarify how the Resolut Process works in practice and what you can expect when partnering with us. If you do not see your question here, our team is always available to provide clear answers.

What makes Resolut’s engineering process different from other firms?

Resolut combines technical excellence with a proven process designed for clarity, accountability, and performance. Each phase is built to eliminate ambiguity, reduce rework, and align every stakeholder from concept through commissioning. The result is more predictable outcomes and fewer on-site surprises.

Our process prioritizes coordination early and often. By integrating energy modeling, BIM, and clash detection tools into design, we catch conflicts before construction begins. We also maintain milestone reviews, defined response standards (RFIs within 24 hours, submittals within 5 days), and transparent communication with owners and contractors to prevent scope drift and costly change orders.
Resolut’s experience spans commercial, higher education, healthcare, civic, and high-performance building sectors. We specialize in complex systems such as energy modeling, acoustics, commissioning, and mechanical/electrical design. Each project is approached with precision, performance, and long-term efficiency in mind.
Sustainability is embedded into our modeling and design philosophy. Using tools like IESVE, Therm, and LBNL Window, we optimize systems for performance and code compliance while supporting LEED, Living Building Challenge, and Zero Carbon certifications. We also help clients access utility incentives such as WattSmart, ThermWise, and C-PACE to offset costs and maximize return.
From kickoff to closeout, our engineers act as active partners, not passive consultants. You’ll see milestone presence during underground, ductwork, above-ceiling, and equipment phases, transparent deliverables, and proactive owner training to ensure every system performs as intended long after handoff.

A Partner Long After the Ribbon Cutting

Our work doesn’t end at turnover. In the Validation Phase, we verify performance, train your team, and stay involved as the building comes to life. With post-occupancy surveys, seasonal performance visits, and ongoing access to our engineers and client success team, we remain a true partner – ensuring systems continue to perform and the building evolves alongside your needs.
02

What sets Resolut apart

Built Around Better Outcomes

Two ideas drive
every step.

Resolut project team and design process
Integrated Collaboration One team. One process. Clear accountability.
01 Partner Experience

The Client First
Experience

The Resolut Partner Experience means honesty, responsiveness, adaptability and proactive design for fewer surprises. With a single point of contact, rapid responses and early discovery, we keep architects protected, owners informed and projects moving forward without costly change orders or delays.

02 Integrated Intelligence

Resolut Integrated
Intelligence

Resolut Integrated Intelligence pairs advanced tools and proprietary software with seasoned engineers to catch issues before they become problems. From lifecycle analysis to independent QA/QC, we integrate every system so costs stay predictable and design intent becomes reality.

A Process Built for Predictability
05 Phases
Resolut engineering process

Integration
starts on day one.

Guided by the Resolut Partner Experience and powered by Resolut Integrated Intelligence, our process helps every project move forward with clarity, coordination and confidence — no matter the scope or service line.

01
The Alignment Phase

Discovery
& Analysis

Get the important decisions right, early. By asking the right questions and surfacing risks before momentum makes changes expensive, we help architects and owners move forward with clarity and confidence.

Listen first Clarity starts with better questions.
01 / Discovery

Understand what success really means.

Identify the right questions with the owner and design team. Establish critical success factors and clarify the “why” behind the project.

02 / Analysis

Turn information into informed decisions.

Collect the data and run the models needed to answer those questions, then walk through results together so decisions are informed, not assumed.

What We Provide
  • Whole-building systems review
  • Code / compliance scan
  • NPV and lifecycle cost analysis
  • Vapor pressure / wall assembly validation
  • Early equipment and space planning across disciplines (MEP)
02
The Alignment Phase

Kick-Off

Projects fall apart when ownership is fuzzy or decisions lag. At kick-off, we establish clear roles, tools and expectations up front so the team is aligned before drawings even begin.

Align the team Momentum starts with clear ownership.
01 / Team

Assemble the right experts.

We bring in the right subject matter experts from the start so every discipline is represented and ready.

02 / Client Success

Create one clear point of contact.

A dedicated success manager gives you a clear resource for questions, concerns or roadblocks throughout the project.

03 / Internal Kick-Off

Align before design begins.

Our team aligns internally before drawings begin so you experience proactive communication instead of reactive problem solving.

What We Provide
  • Single project manager
  • Team org chart with clear ownership
  • Cross-Team Alignment Meeting
  • BIM coordination list established early
  • Client Success onboarding
03
The Precision Phase

Design &
Coordination

Technology alone cannot guarantee a seamless design. Our disciplined coordination blends advanced tools with accountable engineers to catch conflicts early and protect design intent through construction.

Coordinate early Foresight prevents expensive rework.
01 / Dedicated Coordination

Review continuously, not at the end.

Weekly standups and three mandatory checks help ensure ceilings align, equipment is coordinated and small issues are caught before they become big problems.

02 / Quality Control

Independent checks protect completeness.

At key milestones, independent third-party QA/QC verifies code compliance and completeness so critical details do not slip through the cracks.

What We Provide
  • Weekly standups and updates
  • Mandatory coordination checks before submittals
  • Revit + CTC toolset, HVAC Solution and proprietary workflows
  • Independent third-party QA/QC oversight
  • Predefined BIM LOD ensuring consistent deliverables
04
The Assurance Phase

Construction

We stay engaged after drawings are issued. Site presence, defined response standards and continued coordination help protect design intent and keep construction moving.

Stay involved Engineering that shows up on site.
01 / On-Site Presence

Be there when decisions matter.

We show up at critical construction milestones so the right people are in the room to protect design intent and address issues before they escalate.

02 / Responsiveness

Keep answers moving as fast as the project.

Defined response standards and Client Success support ensure teams are not left waiting in the dark for updates.

What We Provide
  • Continuity with the same Principal and PM where possible
  • Active involvement at critical construction stages
  • Active OAC participation
  • Target: RFIs within 24 hours and submittals within 5 days
  • Extended support with partnering and controls when needed
05
The Validation Phase

Living With
the Project

Handoffs do not end relationships. We verify that systems perform as designed, train owners to operate them with confidence and stay available as needs evolve.

Validate performance A partner long after ribbon cutting.
01 / Verification

Confirm systems perform as designed.

After turnover, we verify building performance and train your team so they can operate systems with confidence.

02 / Ongoing Partnership

Stay connected as the building evolves.

Continued access to engineers and Client Success support means you are not left on your own after ribbon cutting.

What We Provide
  • Post-occupancy survey
  • Warranty and performance visits during heating and cooling seasons where relevant
  • Proactive assistance in owner and user training
  • Continued engineer and Client Success relationship beyond project scope
What the Process Creates

Less friction.
More certainty.

01

Clarity Starts With Listening

Better questions, early risk identification and transparent communication give owners and architects confidence from day one.

02

Expert Alignment From the Start

Seasoned specialists, clear ownership and proven onboarding reduce scope gaps and redesign cycles.

03

Design That Stays Ahead

Disciplined workflows, weekly standups and mandatory checks help eliminate uncertainty, RFIs and avoidable rework.

04

Innovation That Shows Up on Site

Continued engineering involvement keeps answers fast, decisions clear and design intent protected in the field.

Common Questions

How the process
works in practice.

Every project is unique, but many of the questions we hear from architects and owners are the same.

Ask Us a Question

Resolut combines technical excellence with a proven process designed for clarity, accountability and performance. Each phase is built to eliminate ambiguity, reduce rework and align every stakeholder from concept through commissioning.

Our process prioritizes coordination early and often. Energy modeling, BIM and clash detection help catch conflicts before construction, while milestone reviews, response standards and transparent communication help prevent scope drift and costly change orders.

Resolut’s experience spans commercial, higher education, healthcare, civic and high-performance building sectors, including complex systems such as energy modeling, acoustics, commissioning and mechanical/electrical design.

Sustainability is embedded into modeling and design. Resolut uses performance tools to optimize systems for efficiency, code compliance and certification goals while helping clients evaluate incentives and long-term return.

From kickoff to closeout, Resolut engineers act as active partners rather than passive consultants, with milestone presence, transparent deliverables and proactive owner training to support performance long after handoff.

Ready to Start

Bring clarity to
your next project.

Resolut
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